Contact Us
Thank you for visiting The Pets Pantry.
If you have any questions about your order, our products, shipping, returns, or other enquiries, we're here to help.
Customer Support
Business Name: The Pets Pantry
Business Email: support@thepets-pantry.com
Business Phone: +44 161 345 2761
Business Address: 10 The Row, New Ash Green, Longfield DA3 8JB, United Kingdom
Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM (GMT/UTC+0)
Order Cut-Off Time: 5:00 PM (GMT/UTC+0)
How Can We Help?
You can contact us regarding:
- Order enquiries
- Shipping enquiries
- Return and refund requests
- Product information
- Payment enquiries
- General customer support
Before Contacting Us
To help us assist you more efficiently, please include:
- Your order number (if applicable)
- Your full name
- A brief description of your enquiry
- Photos or additional information, if relevant
Connect With Our Community
Stay connected with The Pets Pantry for product updates, promotions, and new product announcements.
Follow us on:
Follow The Pets Pantry on social media for the latest product updates, special offers, and store announcements.
Response Time
We review customer enquiries during our regular business hours.
Response times may vary depending on enquiry volume, weekends, or public holidays.
We appreciate your interest in The Pets Pantry and look forward to assisting you.