The Pets Pantry
3-Tier 104cm Deluxe Cat Tree with Scratching Posts & Play Ball – Grey
3-Tier 104cm Deluxe Cat Tree with Scratching Posts & Play Ball – Grey
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Give your cat a dedicated space to climb, scratch, play, hide and relax with this 104cm 3-Tier Cat Tree. Designed as a complete cat activity centre, it combines multiple climbing levels, a cosy enclosed cat condo, scratching posts and a hanging play ball to create an engaging environment for everyday feline activity.
The multi-level structure makes better use of vertical space while giving cats different areas for exercise, scratching, exploration and rest. Finished in soft grey plush fabric with natural sisal scratching posts, it provides a comfortable and practical addition to your home.
Key Features
- 3-Tier Cat Tree – 104cm High – Multiple levels encourage climbing, jumping and exploration while making use of vertical space.
- Multi-Level Cat Activity Centre – Combines climbing platforms, resting areas, a cat condo and scratching posts in one compact tower.
- Natural Sisal Scratching Posts – Provides a dedicated surface for scratching, clawing and stretching.
- Cosy Enclosed Cat Condo – A private covered space where your cat can retreat, rest and take a comfortable nap.
- Interactive Hanging Play Ball – Adds an engaging element for play and helps keep cats occupied.
- Soft Plush Covering – Comfortable fabric creates inviting resting and lounging areas.
- Stable Wide Base – The broad base and sturdy particleboard construction provide support during climbing and everyday play.
- Supports Natural Cat Behaviour – Designed around cats' natural instincts to climb, scratch, explore, play and rest.
- Suitable for Cats Up to 4.5kg – Suitable for small to medium-sized cats within the recommended weight limit.
- Space-Efficient Vertical Design – Provides several activities without requiring a large floor footprint.
- Grey Finish – A neutral colour that blends easily with a variety of home interiors.
- Easy Assembly – Supplied with an assembly manual for straightforward setup.
A Complete Cat Play & Resting Station
From energetic climbing sessions to quiet naps, this cat tree tower gives your pet several dedicated areas to enjoy. The elevated platforms allow cats to climb and observe their surroundings, while the enclosed cat condo provides a comfortable hideaway when they want somewhere quieter.
The integrated sisal scratching posts give cats an appropriate place to scratch and stretch, while the hanging ball provides an additional source of play and stimulation. Together, these features create a versatile cat furniture tower for everyday indoor use.
Designed for Play, Scratching & Relaxation
A cat tree can help provide a dedicated environment for some of the activities cats naturally enjoy. Instead of relying on sofas and other household furniture for scratching or climbing, this tower provides designated scratching posts, platforms and resting areas in one convenient structure.
Its 104cm height makes it particularly useful for homes looking for a compact multi-level cat tree without choosing an oversized floor-to-ceiling tower.
Product Details
- Product Type: 3-Tier Cat Tree / Cat Activity Centre
- Height: 104cm
- Colour: Grey
- Material: Particleboard, Plush Fabric & Sisal
- Features: Cat Condo, Platforms, Scratching Posts & Play Ball
- Recommended Cat Weight: Up to 4.5kg
- Suitable For: Small to medium-sized cats
- Assembly: Required
- Use: Indoor
Frequently Asked Questions
Everything you need to know about The Pets Pantry.
About The Pets Pantry
What is The Pets Pantry?
The Pets Pantry is a UK-based online pet retail store.
We provide selected pet toys and feeding products for dogs and cats through our official online store.
What products do you sell?
Our current product range mainly includes:
- Interactive dog toys
- Cat toys
- Squeaky and textured pet toys
- Puzzle toys
- Treat-dispensing toys
- Ceramic pet bowls
- Raised and elevated feeding bowls
- Stainless steel pet bowls
- Slow feeder bowls
Product availability may change from time to time.
Do you sell products for both dogs and cats?
Yes. Our current range includes products for both dogs and cats.
Please review the individual product description, dimensions, materials, and other available information before purchasing to determine whether a product is suitable for your pet.
How should I choose the right product for my pet?
Please consider your pet's size, behaviour, feeding needs, and intended use before purchasing.
Pet toys should be inspected regularly for wear or damage, and damaged toys should be removed from use where appropriate.
Payment & Orders
What payment methods do you accept?
The Pets Pantry currently supports the payment methods available through our checkout.
Available payment options will be displayed during checkout before payment is completed.
Can I change or cancel my order after placing it?
Please contact us as soon as possible if you need to change or cancel an order.
Orders may generally be changed or cancelled before they enter processing or dispatch.
Once an order has been processed or dispatched, changes or cancellations may no longer be possible. If the order has already been dispatched, you may need to wait for delivery and follow our applicable Return and Refund Policy.
Shipping & Delivery
Where do you currently deliver?
The Pets Pantry currently ships to eligible addresses within the United Kingdom only.
We do not currently offer international shipping.
How much does shipping cost?
Our current standard shipping rates are:
- FREE Standard Shipping: Orders of £150.00 GBP or more
- Flat Standard Shipping: £4.99 GBP for orders under £150.00
The applicable shipping charge will be displayed during checkout before your order is completed.
How long does delivery take?
Our estimated delivery timeframe is:
- Processing Time: 1–2 business days
- Transit Time: 2–3 business days
- Estimated Total Delivery Time: 3–5 business days
Delivery timeframes are estimates and may be affected by bank holidays, weather conditions, carrier delays, transportation disruptions, or other circumstances outside our reasonable control.
What is your order cut-off time?
Our daily order cut-off time is 5:00 PM UK Time (GMT/BST, as applicable).
Orders placed after the cut-off time will generally begin processing on the next business day.
Tracking, Address & Delivery Issues
Will I receive tracking information?
Where tracking is available, you may receive a shipping confirmation email containing your tracking information after your order has been dispatched.
Tracking information may take some time to update after the carrier receives the package.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you notice an error in your shipping address.
If the order has not yet been processed or dispatched, we may be able to assist.
Once an order has been shipped, changing the delivery address may no longer be possible.
What should I do if my package is delayed?
First, check the tracking information provided with your order.
Carrier delays may occasionally occur due to weather, bank holidays, transportation disruptions, seasonal demand, or operational issues.
If you still require assistance, please contact us with your order number.
What should I do if tracking says delivered but I cannot find my package?
Please:
- Check around the delivery location.
- Check with other members of your household.
- Check with neighbours where appropriate.
- Review any delivery information provided by the carrier.
- Contact the shipping carrier.
- Contact The Pets Pantry if you still require assistance.
Returns & Refunds
What is your return period?
Eligible returns may generally be requested within 30 calendar days from the date of delivery.
The returned item must meet the eligibility and condition requirements described in our Return and Refund Policy.
What condition must a product be in for a change-of-mind return?
For a change-of-mind return, products must generally be:
- Unused
- Clean
- In their original condition
- Returned with original packaging, parts, accessories, and tags where applicable
Products showing signs of pet use may not qualify for a change-of-mind refund where permitted by applicable law.
Can I return a used pet toy or feeding bowl?
For change-of-mind returns, products that have already been used may be restricted from return.
This may include:
- Toys that have been chewed, bitten, scratched, or used by a pet
- Feeding bowls used for food, treats, or water
- Slow feeder bowls showing signs of use
- Products containing pet hair, saliva, food residue, water residue, dirt, stains, or other contamination
These restrictions do not limit your rights where a product is damaged, defective, faulty, incorrect, or not as described.
How long does a refund take?
Once an authorised return has been received, inspected, and accepted, approved refunds will generally be processed within 14 business days.
Refunds are generally issued to the original payment method used for the purchase.
Your bank, card issuer, or payment provider may require additional time before the funds appear in your account.
Damaged Products & Exchanges
What should I do if my product arrives damaged, defective, or incorrect?
Please contact us as soon as reasonably possible.
When contacting us, please provide:
- Your order number
- Product name
- Description of the issue
- Clear photographs of the product
- Photographs of the shipping packaging where applicable
After reviewing the issue, we may provide an appropriate resolution, which may include a replacement, exchange, refund, partial refund where appropriate, or another remedy required or permitted by applicable law.
Customer Support & Contact Information
How can I contact The Pets Pantry?
For questions relating to products, payments, orders, shipping, tracking, returns, refunds, exchanges, or general customer support, please contact us:
Trade Name: The Pets Pantry
Legal Company Name: The Pet Pantry Limited
Company Number: 08109353
Business Email:
support@thepets-pantry.com
Business Phone: +44 1384 257725
Business Address: 30 Churchill Shopping Centre, Dudley DY2 7BJ, United Kingdom
For more detailed information, please also review our Shipping Policy, Return and Refund Policy, Privacy Policy, and Terms of Services.