The Pets Pantry
Adjustable Height 3–4 Step Cat Stairs with Detachable Cover & Hanging Ball – Grey
Adjustable Height 3–4 Step Cat Stairs with Detachable Cover & Hanging Ball – Grey
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Make it easier for your cat to reach sofas, beds and other elevated spaces with these versatile Adjustable Height Cat Stairs. Designed with 3 or 4 step configurations, this multi-functional pet furniture combines a practical climbing staircase, cosy enclosed cat house, resting platforms and interactive hanging toy in one compact design.
The gradual step layout provides a more accessible route for cats that may prefer smaller climbing stages, while the enclosed lower section creates a comfortable private space for resting. Finished in soft grey plush and felt fabric, it is designed to fit naturally into modern bedrooms and living spaces.
Key Features
- 3 or 4 Step Adjustable Design – Choose between three or four steps depending on the height and access required.
- Cat Stairs for Bed & Sofa – Provides a convenient stepped route for cats to reach elevated furniture.
- Gradual Step Heights – Four available levels at approximately 18cm, 33cm, 50cm and 66cm from the ground.
- Cosy Enclosed Cat House – The lower section creates a private hideaway where your cat can rest and relax.
- Detachable Cover – The removable cover makes the enclosed area easier to access and maintain.
- Interactive Hanging Ball – Built-in hanging toy adds an element of play and encourages interaction.
- Soft Plush & Felt Surfaces – Comfortable fabric-covered steps provide a softer surface for paws.
- Sturdy Particleboard Construction – Solid particleboard provides a stable structure for everyday use.
- Space-Saving Pet Furniture – Combines cat stairs, resting platforms, a cat house and play feature in one design.
- Useful for Small & Medium Cats – Maximum recommended load capacity of 5kg.
- Wide Stable Steps – Provides comfortable platforms for climbing between levels.
- Simple Assembly – Pre-drilled holes and included instructions make setup straightforward.
- Neutral Grey Finish – Easy to coordinate with modern home décor.
A Cat Staircase, Hideaway & Play Area in One
This isn't simply a set of cat steps. The multi-level structure gives your cat several useful areas to explore throughout the day.
The gradual platforms provide a practical route towards a bed or sofa, while the enclosed lower compartment offers somewhere quiet to retreat. Once at the higher levels, your cat can use the platforms as resting or observation spots.
The hanging ball adds an extra interactive feature, making the unit useful for both access and everyday enrichment.
Ideal for Cats That Prefer Easier Climbing
The stepped design provides smaller height increases rather than requiring your cat to make one large jump. This can be useful for cats that prefer a gradual route when getting onto higher furniture.
With 3 or 4 step configurations, the unit can be adapted to suit different setups and heights around your home.
Practical Pet Furniture for Your Home
With its combination of cat stairs, climbing platforms, enclosed cat house and hanging toy, this compact tower makes efficient use of floor space while giving your pet multiple ways to use it.
Place it beside a bed, sofa or other suitable elevated furniture to create a dedicated climbing and resting area for your cat.
Product Details
- Product Type: Adjustable Cat Stairs / Cat House / Pet Steps
- Colour: Grey
- Material: Particleboard, Plush & Felt Cloth
- Overall Dimensions: 66H × 60L × 40Wcm
- Step Configuration: 3 or 4 steps
- Step Heights: 18cm, 33cm, 50cm & 66cm
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Step Sizes:
- First & fourth: 40L × 15Wcm
- Second & third: 40L × 30Wcm
- Cat House Dimensions: 30H × 38L × 27Wcm
- Cat House Entrance: 16cm diameter
- Hanging Ball: 4cm diameter
- Maximum Load: 5kg
- Assembly: Required
- Item Label: D06-160V00GY
Frequently Asked Questions
Everything you need to know about The Pets Pantry.
About The Pets Pantry
What is The Pets Pantry?
The Pets Pantry is a UK-based online pet retail store.
We provide selected pet toys and feeding products for dogs and cats through our official online store.
What products do you sell?
Our current product range mainly includes:
- Interactive dog toys
- Cat toys
- Squeaky and textured pet toys
- Puzzle toys
- Treat-dispensing toys
- Ceramic pet bowls
- Raised and elevated feeding bowls
- Stainless steel pet bowls
- Slow feeder bowls
Product availability may change from time to time.
Do you sell products for both dogs and cats?
Yes. Our current range includes products for both dogs and cats.
Please review the individual product description, dimensions, materials, and other available information before purchasing to determine whether a product is suitable for your pet.
How should I choose the right product for my pet?
Please consider your pet's size, behaviour, feeding needs, and intended use before purchasing.
Pet toys should be inspected regularly for wear or damage, and damaged toys should be removed from use where appropriate.
Payment & Orders
What payment methods do you accept?
The Pets Pantry currently supports the payment methods available through our checkout.
Available payment options will be displayed during checkout before payment is completed.
Can I change or cancel my order after placing it?
Please contact us as soon as possible if you need to change or cancel an order.
Orders may generally be changed or cancelled before they enter processing or dispatch.
Once an order has been processed or dispatched, changes or cancellations may no longer be possible. If the order has already been dispatched, you may need to wait for delivery and follow our applicable Return and Refund Policy.
Shipping & Delivery
Where do you currently deliver?
The Pets Pantry currently ships to eligible addresses within the United Kingdom only.
We do not currently offer international shipping.
How much does shipping cost?
Our current standard shipping rates are:
- FREE Standard Shipping: Orders of £150.00 GBP or more
- Flat Standard Shipping: £4.99 GBP for orders under £150.00
The applicable shipping charge will be displayed during checkout before your order is completed.
How long does delivery take?
Our estimated delivery timeframe is:
- Processing Time: 1–2 business days
- Transit Time: 2–3 business days
- Estimated Total Delivery Time: 3–5 business days
Delivery timeframes are estimates and may be affected by bank holidays, weather conditions, carrier delays, transportation disruptions, or other circumstances outside our reasonable control.
What is your order cut-off time?
Our daily order cut-off time is 5:00 PM UK Time (GMT/BST, as applicable).
Orders placed after the cut-off time will generally begin processing on the next business day.
Tracking, Address & Delivery Issues
Will I receive tracking information?
Where tracking is available, you may receive a shipping confirmation email containing your tracking information after your order has been dispatched.
Tracking information may take some time to update after the carrier receives the package.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you notice an error in your shipping address.
If the order has not yet been processed or dispatched, we may be able to assist.
Once an order has been shipped, changing the delivery address may no longer be possible.
What should I do if my package is delayed?
First, check the tracking information provided with your order.
Carrier delays may occasionally occur due to weather, bank holidays, transportation disruptions, seasonal demand, or operational issues.
If you still require assistance, please contact us with your order number.
What should I do if tracking says delivered but I cannot find my package?
Please:
- Check around the delivery location.
- Check with other members of your household.
- Check with neighbours where appropriate.
- Review any delivery information provided by the carrier.
- Contact the shipping carrier.
- Contact The Pets Pantry if you still require assistance.
Returns & Refunds
What is your return period?
Eligible returns may generally be requested within 30 calendar days from the date of delivery.
The returned item must meet the eligibility and condition requirements described in our Return and Refund Policy.
What condition must a product be in for a change-of-mind return?
For a change-of-mind return, products must generally be:
- Unused
- Clean
- In their original condition
- Returned with original packaging, parts, accessories, and tags where applicable
Products showing signs of pet use may not qualify for a change-of-mind refund where permitted by applicable law.
Can I return a used pet toy or feeding bowl?
For change-of-mind returns, products that have already been used may be restricted from return.
This may include:
- Toys that have been chewed, bitten, scratched, or used by a pet
- Feeding bowls used for food, treats, or water
- Slow feeder bowls showing signs of use
- Products containing pet hair, saliva, food residue, water residue, dirt, stains, or other contamination
These restrictions do not limit your rights where a product is damaged, defective, faulty, incorrect, or not as described.
How long does a refund take?
Once an authorised return has been received, inspected, and accepted, approved refunds will generally be processed within 14 business days.
Refunds are generally issued to the original payment method used for the purchase.
Your bank, card issuer, or payment provider may require additional time before the funds appear in your account.
Damaged Products & Exchanges
What should I do if my product arrives damaged, defective, or incorrect?
Please contact us as soon as reasonably possible.
When contacting us, please provide:
- Your order number
- Product name
- Description of the issue
- Clear photographs of the product
- Photographs of the shipping packaging where applicable
After reviewing the issue, we may provide an appropriate resolution, which may include a replacement, exchange, refund, partial refund where appropriate, or another remedy required or permitted by applicable law.
Customer Support & Contact Information
How can I contact The Pets Pantry?
For questions relating to products, payments, orders, shipping, tracking, returns, refunds, exchanges, or general customer support, please contact us:
Trade Name: The Pets Pantry
Legal Company Name: The Pet Pantry Limited
Company Number: 08109353
Business Email:
support@thepets-pantry.com
Business Phone: +44 1384 257725
Business Address: 30 Churchill Shopping Centre, Dudley DY2 7BJ, United Kingdom
For more detailed information, please also review our Shipping Policy, Return and Refund Policy, Privacy Policy, and Terms of Services.